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Privacy Policy

Last updated: 25.08.2025

Otto7Senses (“we”, “our”, “us”) values your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.otto7senses.com or our booking services.

1. Contact Information

  • Business Name: Otto7Senses

  • Address: Derech Yafo 35, Haifa, Israel

  • Email: office@otto7senses.com

  • Phone: +972-54-3571105

2. Information We Collect

We may collect the following types of personal information from you:

  • Full name

  • Email address

  • Phone number

  • Identification or passport details

  • Billing address

  • Payment information (processed by third-party providers)

Additionally, when using our website (built on Wix), certain technical data such as IP address, cookies, and browsing information may be collected automatically.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Processing and managing room reservations

  • Communicating with you regarding your booking

  • Meeting legal and regulatory requirements

We do not use your data for marketing purposes without your explicit consent.

4. Sharing Information with Third Parties

We may share your data with trusted third-party service providers necessary to complete your booking, including:

  • External booking systems

  • Payment processing providers

Payment details are not stored by us and are handled securely by the external payment provider.

5. Cookies and Tracking Technologies

At this stage, we do not use cookies or tracking tools for marketing or analytics purposes. In the future, we may implement cookies (e.g., for Google Analytics or to improve user experience). If and when this happens, users will be informed and given the option to manage their cookie preferences.

6. Data Security

Our website is hosted on Wix, which uses standard security measures, including SSL encryption, to protect personal data. Access to personal information is restricted to authorized staff only.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law (e.g., for accounting or legal obligations).

8. Minors

​Our hotel is adults-only. We do not accept reservations from minors under the age of 18.

9. Your Rights

Even though our primary customers are based in Israel, we respect users’ privacy rights under applicable data protection laws, including the GDPR (where relevant). You have the right to:

  • Access and receive a copy of the data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing activities

  • Withdraw consent (if data was processed based on consent)

To exercise your rights, please contact us at office@otto7senses.com.

10. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will always be published on our website with the date of revision.

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